Upon purchasing a product from Ann’s Body Bar, LLC. You agree and fully understand that Ann’s Body Bar, LLC will not be held responsible for your actions or misuse of any product. Please do not consume any materials or fail to read instructions. Failure to read product instructions or use as recommended by them may lead to unwanted causes. Please ensure you have full knowledge about the product before purchase. Upon purchasing any product, you agree not to hold Tracey Montilus or Ann’s Body Bar, LLC liable for any misuse or liability thereof the product. ALL SALES ARE FINAL. NO REFUNDS RETURNS OR EXCHANGES. UNLESS THERE IS AN ERROR ON OUR BEHALF. In the event that a return is needed please contact us via email within 48hrs of receiving package. All items must be in its original state UNOPENED Please allow 3-7 business days for shipment handling and 3-5 business days for shipment arrival. Tracking numbers will be provided to customers upon shipment drop-off. For any questions or concerns regarding your purchase, please email (info@annsbodybar.com). To promote safety at this time, all product sales in-store are final sales. All pickup orders must be collected within 7 days of purchase. If your order is not picked up within this timeframe, it will be canceled and you will be issued a store credit refund. Once the carrier receives the package we are not liable for any delayed packages, lost, stolen, or damaged items. Please contact the carrier in the case of this event.